If you are unhappy with your purchase, you may within 14 days of the receipt of goods, return them to us for either an exchange or store credit. Refunds will only be given where the product is deemed to be faulty as inspected by us. Please return all items in original condition ie unworn, unused, and in the original packaging.
All shipping and handling costs are to be paid by the purchaser. We will contact you to make arrangements for the costs of return postage to be paid. We will make every effort to have your replacement item returned to you within 14 days of receiving your return shipping costs. Eminence is not liable for the loss of items being returned. Credit notes cannot be replaced if lost or stolen.